Description: This course, Chaplaincy Care Volunteer Training, is designed for persons who wish to volunteer their time to a chaplaincy department as a visitor to patients and families within health care settings. It is intended to support the training provided by individual departments, led by a chaplaincy supervisor. The course will provide the knowledge and skills that a volunteer needs in order to be effective as a valuable member of the chaplaincy care team including the role of a volunteer, spirituality and religion, cultural awareness, listening and communication skills, and working with those who are dying and/or grieving.

Learning Objectives:

By the end of the course the learner will be able to:

• Articulate the role of chaplaincy care volunteers in a health care setting.
• Describe the components of a visit with patients and/or families.
• Summarize the differences between spirituality and religion, spiritual well-being and spiritual distress.
• Employ effective listening skills including attending, active listening, building rapport, and responding.
• Identify issues important to the provision of culturally sensitive care.
• Distinguish important skills to employ when visiting persons with physical health issues including visual and hearing impairments.
• Recognize the spiritual issues that arise in dying, death, grief, and bereavement

Number of Continuing Education Hours: 18

Members $145 Non-members $345