Description: This course, Chaplaincy Care Volunteer Training, is designed for persons who wish to volunteer their time to a chaplaincy department as a visitor to patients and families within health care settings. It is intended to support the training provided by individual departments, led by a chaplaincy supervisor. The course will provide the knowledge and skills that a volunteer needs in order to be effective as a valuable member of the chaplaincy care team including the role of a volunteer, spirituality and religion, cultural awareness, listening and communication skills, and working with those who are dying and/or grieving.
By the end of the course the learner will be able to:
- Articulate the role of chaplaincy care volunteers in a health care setting.
- Describe the components of a visit with patients and/or families.
- Summarize the differences between spirituality and religion, spiritual well-being and spiritual distress.
- Employ effective listening skills including attending, active listening, building rapport, and responding.
- Identify issues important to the provision of culturally sensitive care.
- Distinguish important skills to employ when visiting persons with physical health issues including visual and hearing impairments.
- Recognize the spiritual issues that arise in dying, death, grief, and bereavement